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07-Mar-2017

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Want an extra $18k or $200k in the bank? Your accountant can help.

This is the second article in a series of posts about RADAR, a new debtor analysis and cash flow advisory tool for accountants from Debtor Daddy. This article focuses on two pieces of information available in RADAR, Debtor Days and Cash per Day.

07-Mar-2017

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Making metrics honest with the internet

Almost every product or service imaginable these days has a website where anyone with an opinion can rate or comment on the product they purchased or service they received.

And thanks to the smartphone, this can be done instantaneously.

07-Mar-2017 goRoster

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Four tips to help minimise disruption caused by employee leave

An efficient, hard-working and friendly team is often the making of a successful hospitality business. So it can be quite disruptive when employees need to take leave.

07-Mar-2017

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Don't be a stranger: keeping in contact with customers

With loyal customers being worth up to 10 times as much as their first purchase, it pays to keep in touch even after you’ve made the sale. After all, they’re not easy to replace—new customers are in limited supply, significantly less likely to buy, and up to six times more expensive to sell to than your existing customer base. So it’s important for retailers to retain their customers by building authentic relationships that benefit both parties.

07-Mar-2017

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5 Practical Ways to Curb Employee Turnover in Your Café or Restaurant

Staff turnover always seems to be a struggle for businesses in the hospitality industry.
By its nature, working in cafés, restaurants, and even take-away food outlets is a high-stress occupation. Add to this, relatively lower pay rates, long shifts, or erratic schedules, and it’s not surprising that many employees suffer burnout.

06-Mar-2017

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How to turn the problem of being overstocked into a business opportunity

Overstocked? Don’t worry, this negative can be turned positive.

Being overstocked by nature isn’t normally a great problem to have. You basically have too much stock that you haven’t been able to shift – somewhere along the line something has gone wrong, be it a large order falling over, incorrect forecasting or stock mismanagement. However, let’s not look at this as a negative, but focus on turning this opportunity into something beneficial for your business. So, why is too much inventory a positive thing for you?

02-Mar-2017

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Manufacturers – can better inventory management improve business performance?

Manufacturers and inventory obviously go hand in hand, it’s not like you can manufacture anything without the necessary parts. However, even with simpler manufacturing jobs, there are a lot of moving parts, and managing the supply chain can become a complex business. It’s one big juggling act, and if you drop one of the balls it can send it all spiraling out of control. However, with inventory management and modern software a lot of the worries of old can be controlled.

Here’s how inventory management can help a manufacturers business performance.

22-Feb-2017

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Time to take that holiday

‘There are just not enough hours in the day!’ you cry with a desperation rivalling Tom Hanks’ Wilson-I’m-Sorry and fall to your knees in despair.

Okay, maybe that’s a little dramatic. But if you’re a business owner, I’m sure that sentiment or something like it has at least crossed your mind before. Maybe more than once.

And when you’re working crazy hours six or seven days a week just to get everything done, sometimes a deserted island with only a volleyball for company doesn’t actually sound so bad...

22-Feb-2017

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Inventory Management Software – Creating a Platform for Making Better Business Decisions

For a number of years, advancements in technology have been the driving force behind most of the recent innovations in business and business management. Our systems are continually being optimized, our processes streamlined and our use of automation made more precise and more intuitive.

22-Feb-2017 DebtorDaddy

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Getting out of the cashflow trap for good: The first step is to admit your clients have a problem (with debtors)

This is the first article in a series of posts about Debtor Radar, a new debtor analysis and cash flow advisory tool for accountants from Debtor Daddy. If you’re an accountant you’ll be able to learn more here.

Our goal with Debtor Radar is simple: Help more small businesses solve the cash flow troubles caused by debtors.

22-Feb-2017

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7 steps to brilliant job and staff scheduling

Effective job scheduling is one of the most important but least understood disciplines of business management. Assigning the correct employee to the right job at the right time is crucial for business success, especially for companies with a mobile workforce. So why don’t some managers give it more of their attention?

22-Feb-2017

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5 Best Xero Apps for 2017

There are now over 500 time saving Xero apps that are designed to help your business work more efficiently. But which are the best Xero apps for your business?

From advanced reporting and time tracking tools, through to tools that make managing inventory and orders in real-time easy, there are a vast number to choose from.

21-Feb-2017

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CRA STRATEGIES ON OFFSHORE TAX EVASION: The World is Shrinking

21-Feb-2017

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OBJECTIONS: Not so Fast

21-Feb-2017

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PAYROLL ADVANCES: Tax Consequence

21-Feb-2017

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TAXPAYER RELIEF: Financial Hardship

21-Feb-2017

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MEAL REIMBURSEMENTS: A Taxable Benefit?

21-Feb-2017

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EMPLOYMENT EXPENSES: Requirements for Deduction

21-Feb-2017

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PRINCIPAL RESIDENCE EXEMPTION (PRE): Changes to Reporting

21-Feb-2017

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TAX TICKLERS- some quick points to consider

12-Feb-2017

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Protect your business from scams

As a business owner, it’s important to learn how to protect yourself and your business from scams. Many scammers will imitate government departments to try and lure you into giving them valuable information and paying false payments.

12-Feb-2017

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Get Out of Groundhog Day: 4 Easy Changes to Re-Energise Your Business

Don’t get stuck in your own Groundhog Day: 4 easy changes to re-energise your business

12-Feb-2017

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Get big wins by customising your financial literacy program

If you’ve just appointed your first fresh-faced Gen Zeds to your staff (anyone who’s just out of school and are aged 15-19), you could have up to five different generations to manage at work. In fact, these days, it’s not at all uncommon to have a wide range of generational diversity.

12-Feb-2017

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Do you want to attract more customers?

Grow your business through marketing and advertising!

Whether you’re a personal trainer or a large computer repair shop, if you want to grow and build your business, you’ll need to attract new customers and keep them coming back for more.

Effectively marketing your business is one way to grow your brand and your business.

12-Feb-2017

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5 Important Lessons SMBs Can Learn from Retail Giants

As an SMB, you’ll never have a shortage of sources for tips and insights. From retail websites (such as this one) to mentors and fellow retailers, there’s always somewhere to turn to for business advice and best practices.

09-Feb-2017

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How to write a Kick-Ass overdue invoice letter

We’ve all been there before. You’ve called about those overdue invoices once, maybe twice, maybe three times, and payment still hasn’t been made.

What to do next? Throw up your hands in despair? Give up on it as a lost cause? No way, Jack. Not in this economy.

09-Feb-2017

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How to Personalize the Customer Experience: 5 Quick Tips for Retailers

Personalization is one of the most important aspects of retail and one of the biggest industry trends for 2017. The key to building lasting relationships with customers, personalized shopping experiences generate satisfaction and loyalty on the part of the consumer — and increased revenue for the retailer.

09-Feb-2017

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How to go from self-employed to successful business owner

Seven vehicles on the road. Ten electricians in the field. One business owner working overtime, all the time...

Such was the norm for L&L Electrical, a versatile electrical services company in Campbelltown, Victoria, and proud owner John Libroaperto.

Proud and successful owner he was, yes – but at a hefty cost in a most valuable currency: time.

09-Feb-2017

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Four great ways to absolutely, definitely get your overdue invoices paid

It’s often how you say something that determines whether you get the result you want. This applies in financial services, marketing and even tax collecting.

In one experiment by the Nudge Unit they improved the payment of vehicle taxes by using simple plain language, “pay your tax or lose your car”. In fact HM Revenue & Customs attributes the recovery of an extra £210 million a year from taxpayers by using behavioural insights in its letters i.e. changing the words to influence behaviour.

09-Feb-2017

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7 Ways to Get the Most out of Amazon Sponsored Products

With more than 350 million products on Amazon.com it becomes more and more difficult for sellers to get their products in front of the customer. Thus, Amazon’s “Sponsored Products” ads (“Amazon PPC”) are becoming extremely popular among sellers as they offer an (allegedly) easy way to bring their products on the first page. The following tips will help Amazon sellers avoid some common mistakes and get the most out of Amazon Sponsored Products.

30-Jan-2017

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The Difference Between a Budget and a Forecast

While any time of year is a great time to pause and reflect, many people find January is a great opportunity to understand how well their business has performed for the past year and what their targets are for the year ahead. To do that, you need to understand the difference between a budget and a forecast.

30-Jan-2017

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Overstocked? Don’t despair! Tips for dealing with excessive stock

Time and again you hear that being overstocked is bad and a situation to avoid, however sometimes this is just not possible. And when it is not possible, you need to be in a position to handle it properly and turn the situation into something the company can benefit from. There are a number of ways to do this in fact, let’s look at them more closely.

30-Jan-2017

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How to stop debtors from eating your time and cash in 2017

We’ve worked with thousands of small businesses over the past few years and managed over $1B in receivables, so we’ve learned a few things when it comes to getting invoices paid earlier with less effort and stress.

“There’s more reasons for an invoice to be paid late than there are for it to be paid on time…” – Debtor Daddy Survey

The problem is that when it comes to getting paid on time there’s more reasons for an invoice to be paid late than there are for it to be paid on time. This means that you’re going to need great systems and great people to keep your receivables under control.

30-Jan-2017

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How to Implement a Killer Omnichannel Strategy

Efficient omnichannel strategies used to be the ultimate goal for retailers — a milestone to work toward on a continuous basis. But times have changed, and both shoppers and retail itself have evolved. Omnichannel is now the standard.

30-Jan-2017

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Can Inventory Management improve your Business Performance?

There are several things that go into managing a business and optimizing its performance. These are often reflected in the balance sheet, customer satisfaction and low staff turnover amongst other factors. One component of managing the business effectively and which has a big impact is inventory control. To better achieve inventory control, there are specialized software packages such as Unleashed. However, before purchasing a package, you need to be sure of the benefits to your company’s performance.

30-Jan-2017

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A New Year, New Outlook For Your Business

I was catching up with a friend over the holidays who was telling me about one of his friends getting made redundant from a small family business just before Christmas. The basic premise of the story was that the bank had told them they needed to make cutbacks, and as part of this they had to reduce staff numbers. They didn’t want to do this, but they had no choice…

30-Jan-2017

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7 Signs Your Business Systems Suck

Let’s face it, concepts like paperless office and cloud computing are not ‘new’ concepts anymore. It still surprises me when I encounter businesses that are not paperless and in the cloud. It just makes sense. I’ve been running businesses as ‘paperless offices’ since I co-founded Business Fitness back in 2001. My current business, PARADOX, has been ‘paperless’ and had 100% cloud-based IT and business systems from day one, almost 8 years ago now.

30-Jan-2017

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6 Steps to Success for Your Online Fashion Store

If you’re a fashion store owner looking to set your sales soaring in 2017, opening an online store might just be the best way to do it. Online sales of clothing, shoes and accessories are booming, with 43% of Australians aged sixteen and over now shopping online for these products, a 14% increase from the previous year.

25-Jan-2017

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Wake Up to the Huge Cost of Financial Stress on Your Business

You’re back at work ready to make your mark in 2017, and your employees are all rested, recharged and raring to go, right?
Wrong. The spectre of financial stress is wreaking more havoc than ever among the Australian workforce and crippling productivity levels in its wake.

25-Jan-2017

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5 Ways to Create In-Store Experiences That Drive Traffic and Sales

Happy 2017, everyone!

In light of the new year, here’s one question you should think about: are you planning to bring anything new to the in-store experience? If your answer is “no” then 2017 could be a rough one for your physical stores.

25-Jan-2017

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3 Reasons to Prioritise HR Compliance in 2017

There’s nothing quite like starting the new Year with a clean bill of health on all your HR documents, systems and processes.
And in 2017, as if you needed further impetus, there are some new, and pretty compelling reasons to put HR compliance on the top of your to-do list!

25-Jan-2017

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The Fight for the High Street: An Interview with SaveTheHighStreet.org’s Lyndsay King

It’s no secret that smaller retailers face the challenge of their lives against ecommerce giants such as Amazon — and in Britain, this fight has recently been compounded by Brexit and its potential effects on the retail and trade industries.

But there’s hope yet. A recently launched organization called SaveTheHighStreet.org aims to give the power back to high street retailers and local shopkeepers by endowing them with the tools, skills, and digital capabilities they need to compete in the modern age.

28-Dec-2016

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2016 REMUNERATION

Higher levels of personal income are taxed at higher personal rates, while lower levels are taxed at lower rates.

28-Dec-2016

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2016 YEAR-END TAX PLANNING TIPS

December 31, 2016 is fast approaching. See below for a list of tax planning considerations.

19-Dec-2016 Workflowmax

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7 Highly Effective (And Unusual) Ways To Re-charge Over The Break

That spa retreat you really really wanted to go to over the holidays is booked out, you can’t get a reservation at any of your favourite restaurants and even the bach you normally go to at this time of the year is fully occupied...how on earth are you supposed to relax?!

Luckily we can help!

Here are 10 different things you can try to re-charge over the break.

19-Dec-2016 Vend

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10 Holiday Tips to Attract and Convert Last-Minute Shoppers

The holiday shopping season is definitely in full swing, with just weeks to go before Christmas day. And while some early bird shoppers are probably taking it easy by now, a big chunk of consumers will still flock to retail stores. In fact, you can expect your foot traffic (and hopefully) sales to pick up in the coming weeks and continue til the days leading up to 25th.

14-Dec-2016 Xero

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Xero Roadshow: South Africa 2017

The Xero Roadshow is coming to South Africa in February 2017, visiting Johannesburg on 1 February and Cape Town on 2 February to give local advisors an insider’s insight into cloud accounting. We can’t wait to meet partners from across the country at what are sure to be two sellout events.

14-Dec-2016 Xero

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What would you do with one more day in 2016?

Trees are up. Decorations are hung. And jingles fill the air. Yup, it’s that time of year again. A time to reflect on the year that was and wonder what more we could have squeezed into those past 12 months. Instead of wondering if you feel the same, we thought we’d just ask.

14-Dec-2016 Xero

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Summer Camp has never looked so good

The summer period can be an interesting time for accountants, bookkeepers and BAS agents. Clients are often away, business can be slower than usual, and the temptation to take a break pulls steadily closer as December unwinds.

14-Dec-2016 Xero

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Small Business Saturday 2016: Stay Strong, Stay British

As we celebrate the sixth Small Business Saturday this year, SME owners are more integral than ever to the health of our economy as we brace ourselves for uncertain times. SMEs make up an astounding 99.8% of the British economic engine, generating 47% of revenue and employing 60% of the workforce.

14-Dec-2016 Xero

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Ramp your business up as the year winds down

In a recent blog, I wrote about preparing your business for the traditionally quiet summer period. But there’s another side to this, where the lead up to the festive season can be the busiest time of year for many businesses.

14-Dec-2016 DebtorDaddy

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Govt intervention having little effect: 50,000 UK businesses go under each year due to late payments

A new report from The Federation of Small Businesses (FSB) says that the UK’s poor payment culture forces 50,000 small businesses under and costs the UK economy around £2.5 billion each year.

14-Dec-2016 Xero

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Doing it for the kids

As a father of three, I often come back to a phrase I once heard. “In life, there are rubber balls and glass balls and you are always juggling.”

14-Dec-2016 Xero

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Destination New Zealand

It used to be that people needed to live in the technology hubs of the world, like Silicon Valley or London, to accelerate their technology careers, but that’s changing quickly.

14-Dec-2016 Xero

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Behind the Success: Expensify

David Barrett is the CEO and Founder of Expensify. Named one of the Most Innovative Companies in 2015 by FastCompany, Expensify’s team has a simple goal — expense reports that don’t suck. That ethos made them a popular app in our marketplace.

14-Dec-2016 VendHQ

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7 Ways Retailers Can Increase Word of Mouth and Referrals

Word of mouth is one of the most powerful drivers of traffic and sales for retailers. According to McKinsey, it’s the primary factor behind 20 – 50% of all buying decisions and can influence purchases in ways that traditional advertising can’t.

14-Dec-2016 Xero

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7 tech trends that will change the way small businesses operate in 2017

Technology has the power to make our lives easier, and small businesses have the flexibility and the creativity to take advantage of this power. By staying lean and agile, a small business can adapt quickly in a moment and use new technology to power into emerging markets.

14-Dec-2016 WorkflowMax

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6 Intriguing Workplace Trends You’ll See in 2017

Pulling aside thick velvet curtains, you nervously step inside the fortune teller's tent. Leaves crunch under your feet and the smell of perfumed incense hangs heavy in the air.

13-Dec-2016 simPRO

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Using customer reviews to build your business online

If you’re a tradesperson looking to build your business and win more work, improving your online visibility is key. Homeowners will often research extensively online before making a decision, and it’s important you can earn customers’ trust from the get-go.

13-Dec-2016 EmploymentHero

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Retention is Key But Even Some Turnover is Healthy

When gauging the health of your business, employee retention is a pretty important measure. Generally speaking, the lower the turnover number, the better it is. Though the number alone is only half the story.

13-Dec-2016 goRoster

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Managing chaos during the silly season

The Christmas period is always a hectic time for anyone working in hospitality. With Christmas celebrations and client functions galore, it should be the busiest time of the year for you and your staff.

13-Dec-2016 DebtorDaddy

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KPIs for SMBs: Key metrics for tradespeople (who don’t want to think about metrics)

Let’s discuss something we already know: Most tradespeople didn’t enter the tradie game because they love spreadsheets — usually, the case is quite the opposite.

It makes sense then that plumbers, electricians and other tradies can have a tendency to let some of the more elaborate number crunching required to run a business fall by the wayside. It’s understandable; you’re busy and you’re focused on the job at hand, so the temptation to only measure the bare minimum — ‘profit’ for example — can be strong.

13-Dec-2016 DebtorDaddy

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Beating the Christmas cash flow crunch: Managing your invoicing over the holiday period

There’s a lot to love about the holidays — family, food and a blessed reprieve from the rigours of work.

It’s not all baubles and eggnog for SMBs however. Along with those inappropriate secret Santa presents and inadvised mistletoe moments, the period also brings its own unique challenges to business owners. Many SMBs find themselves under economic stress as clients and suppliers shut up shop over the break — often well before the those statutory holidays arrive — leaving phones ringing, emails unanswered and often, invoices unpaid.

13-Dec-2016 Taxjar

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5 Tips for Stopping Inventory Problems Before They Happen

The end of the year brings a lot of victories and challenges to eCommerce businesses and Amazon sellers…and sometimes those victories/challenges show up in the exact same package!

29-Nov-2016 VendHQ

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HomeRetail Tips & Trends How to Create a Workplace Culture that Attracts and Retains the Best Employees

Workplace culture.” This phrase is easy to throw around at HR meetings or interviews, but actually understanding the concept and building a strong culture in your organization is whole other story.

29-Nov-2016 Xero

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Behind the Success: PANALITIX

Rob Nixon has 22 years of experience as an advisor to accountants, with clients in over 30 countries. In his current role, Nixon is helping define and execute how PANALITIX’s cloud-based accounting solution software helps thousands of accountants improve their firm’s position across profit, capacity and growth through a connection with the ultimate accountant membership community. With a belief that accountants are the naturally trusted advisors to effective business through innovative technology, quality content and transformative methodology, Nixon empowers accountants to a position where they are able to exert a tremendous impact on their client’s conditions.

29-Nov-2016 simPRO

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A business winning formula: Business fit. Business value. Long-term relationships.

Having worked with several trade contracting businesses, I’ve observed a very common, but inefficient, behaviour: going after big contracts before thinking about the fit.

Often, companies will spend months preparing a proposal only to see it rejected.

28-Nov-2016 Workflowmax

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Not Getting Everything Done? Why Your To-Do List Sucks

A few months ago we set up an innocuous little survey on the WorkflowMax blog to help us understand our customers’ pain points better. We wanted to create more targeted and relevant content that would address their issues directly (and maybe even bring a smile to their face as they scrolled past the occasional GIF and bad pun).

28-Nov-2016 VendHQ

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How to Stay on Top of Stock Control and Reduce Costs Using the Just-in-Time Inventory Method

If you’ve never heard of just-in-time, don’t worry—it’s not too late. The just-in-time manufacturing model was introduced by Toyota in the 1960s and has become a popular way for manufacturers to manage their inventory, raw materials and the other supplies they use in the manufacturing process. Of course, manufacturers aren’t the only small businesses that can benefit from this approach.

28-Nov-2016 Xero

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Here’s what you need to know about your millennial small business clients

Millennials are now the largest living generation in the U.S.. An acute understanding of the entrepreneurial individuals in this group is growing to be a necessity for accountants and bookkeepers in order to provide services that will meet their needs and wants.

28-Nov-2016 Xero

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Autumn Statement 2016: The Business Perspective

As Chancellor Philip Hammond’s first Autumn statement was announced yesterday to focus on “preparing and supporting the economy as we begin writing a new chapter in our country’s history”, I wanted to share what I believe are most interesting proposals for businesses – and whether they are the best investments to reflect current needs.

27-Nov-2016 EmploymentHero

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Why You Need To Embed Culture into Your Onboarding Process

These days, cultural fit is an important part of the recruiting process. The prevailing wisdom is that you train for skills, and hire for attitude and fit.

25-Nov-2016 EmploymentHero

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Why You Need to Hire for Cultural Fit

When you’re recruiting, identifying cultural fit in candidates is essential. There is a greater likelihood that employees will stay with a business when the work feels meaningful and the company’s values are in sync with their own.

16-Nov-2016 float

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What is Peer-2-Peer Lending and How Can It Help Your Business?

Peer-2-peer lending is a form of debt financing that allows businesses to borrow money without going through traditional lending routes such as a bank. P2P lending platforms connect individuals looking to lend their money with businesses looking to borrow.

14-Nov-2016 Xero

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Why entrepreneurs and startup founders are so important

entrepreneur

noun

1. a person who sets up a business or businesses, taking on financial risks in the hope of profit.

04-Nov-2016 simPRO

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Five books every manager should read

Being an effective manager is demanding and complex. Aside from thoroughly knowing and understanding your business, you need to understand people and their motivations, be a motivator yourself, and manage emotional and business-related issues at once.

01-Nov-2016 Xero

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The 2016 Holiday hiring guide

With Thanksgiving around the corner, small businesses are gearing up for what many say is their peak time.

01-Nov-2016 Xero

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Boost your business with a free digital toolbox

Whatever the size of your venture, whatever you set out to achieve, a strong online presence has become the cornerstone of a modern business strategy.

28-Oct-2016 WorkflowMax

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Boost Employee Productivity: 10 Secrets Your Staff Want Managers to Know

Are you struggling to motivate your employees? Do you constantly chase after them to get their timesheets in on time or wonder why they aren’t more focused or driven? Is absenteeism, poor morale and failure to meet targets a common occurrence?

26-Oct-2016

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DOCUMENTS REQUIRED TO CLAIM A U.S. FOREIGN TAX CREDIT

26-Oct-2016

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REGISTERED EDUCATION SAVINGS PLAN (RESP): Distribution of Funds

26-Oct-2016

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CHARITIES: Ineligible Individuals Can Get Your Organization De-Registered

26-Oct-2016

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TEACHERS: This Credit Is for You!

26-Oct-2016

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TRANSFERRING PROPERTY TO A FAMILY MEMBER: Taxable Transaction?

26-Oct-2016

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MUTUAL FUNDS: Corporate Class and Switch Funds

26-Oct-2016

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BENEFITS PAID TO SHAREHOLDER EMPLOYEES: Taxable?

26-Oct-2016

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CANADIAN INDUSTRY STATISTICS: How Do I Compare?

26-Oct-2016

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TAX TICKLERS: Some quick points to consider

28-Sep-2016 Vend

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5 Ways to Wow Today’s Savvy, Well-Informed Shoppers

Not too long ago, customers walked into retail stores without knowing much about their products. They’d browse the merchandise to discover items they liked, relying on store associates for more details and information.

28-Sep-2016 WorkflowMax

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7 Reasons Why Your Business Needs a ‘Work From Anywhere Week’

Are your staff turning up late, grouchy and stressed? Do they have a distant look in their eyes (like they’d rather be anywhere else)? Is your turnover rate on the rise?

28-Sep-2016 Xero

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Common traits of successful small business owners

Have you ever wondered what makes successful business owners tick? Do you share their good habits? We surveyed 2,000 business owners to help you find out.

28-Sep-2016 Geoop

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How to prepare a small business for mobile job management software

Job sheets, whiteboards, clipboards, filing cabinets … these are the communication and information storage tools of old-fashioned, inefficient small businesses. For owners and managers of trades and services companies who are only familiar with these traditional ways of working, and systems that may have been used for decades, it can seem like a difficult task to move to modern, cloud-based job management software.

28-Sep-2016 Xero

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Track small business cashflow without spreadsheets

If you track income and expenses on a spreadsheet, you could be losing sight of how your business is performing and wasting a lot of time on data entry. There are low-cost alternatives that allow you to monitor business cashflow really simply.

28-Sep-2016 Xero

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How to grow your family business

Working with family members presents unique advantages, and unique challenges. If you've built up your own business, now might be the time to bring in other family members. Here’s how to avoid some of the pitfalls.

28-Sep-2016 simPRO

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How to cope with difficult people in the workplace (or anywhere else)

Several years ago, I had a customer who would glower at me as soon as I entered his department. He would say, ‘Fix it right this time, or get it out of here,’ no matter what the problem was.

If I was even one minute later than my ETA, he would be on the phone with my boss, complaining about the horrible service he was getting.

Because he would place a service call for the slightest imperfection or hiccup of the machine, I was going there almost every day.

27-Sep-2016 WorkflowMax

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10 Tips For Marketing Your Business On A Shoestring Budget

Marketing. *Cringe*. You can think of a million things you’d rather be doing. The ice bucket challenge in the middle of winter. A half marathon with your ridiculously fit niece, a Toastmasters table topics competition in front of 100 unknown people.

27-Sep-2016 Xero

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Five tips on how to put your business in pole position

‘I love deadlines…. especially the whooshing noise they make as they go by!’ That’s one of my favourite “Dilbert” quotes about business but it flies in the face of what motorsport stands for. Motorsport is a business of hitting deadlines because it doesn’t matter what reasons or excuses there are, the race will always start on time…. Whether you are there or not.

26-Sep-2016 simPRO

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Manage a cash gap in your business

One of the tougher challenges for many trade businesses today in terms of finance is what’s commonly referred to as a cash gap.

A cash gap is a lag which occurs between income and cost of goods sold (COGS); that is, cash inflows and outflows. Businesses that suffer from a cash gap may be profitable on paper, but have cash flow problems because they have to pay their suppliers (COGS) much earlier than they receive money from their clients (income).

25-Sep-2016 Xero

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Trust: The currency of the new economy

How did trust, that fundamental building block of human behaviour, become a cornerstone of modern business? Once something that required significant time and investment to build, maintain and yield results, trust is now being made and broken by strangers at speed – and that shift is being commoditised.