Here in the goRoster office we’re all about helping others. So, in keeping with that theme we’ve put together some useful tools that all of you can use no matter what type of hospitality business you work for!

2014_DEC_ALL_MARKETING - 5 Helpful Tools For Everyone In The Hospitality Industry

They’re all easily downloadable from the App Store and are designed to aid you in the day to day management of your hospitality business. Give them a go and see what you think!

1. Trip Advisor

This handy review site is important to monitor frequently as it allows you to quickly pick up reviews written about your establishment online. There’s no doubt you want to be the first to hear of any type of review, good or bad! . It also allows you to humanise your business by giving you the ability to participate in the conversation. You can thanks those who leave glowing reviews and it also gives you the opportunity to remedy any complaints. The bonus? See how you stack up against the competition and how you rank within your region!

2. Buffer

With the overload of information available on the internet today it’s important to promote relevant, aggregated content to your customers. Hospitality businesses cannot deny the inevitable – having an alluring online presence is now a must if you want to keep up with your competition. The Buffer App allows you to manage multiple social media account all at once. You can easily schedule content from anywhere you are and shoot it out at any time you like to whatever account you choose. Magic! Imagine the time saved loading up your accounts to send content out at specific times. It also allows you access to analytics for analysis purposes and so you can see what posts are performing best.

3. Evernote Food

Here’s one for all those Chefs’ out there! The app lets Chefs’ jot down their favorite food recipes and make cooking related notes which they can refer to later on. Not only that but you can add photos, notes and a location so you remember all your favourite dishes and record where abouts you had them! You can even share recipes with fellow chefs and post for fans or regulars to see. What better way to share your beautiful meals with the world.

4. Kudos Points

Ever wanted to tell an employee they’ve made really great progress, or that they’ve come a long way since they started a couple of weeks ago? Well look no further! Kudos Points is a peer to peer recognition system and in-house social network that runs on ALL mobile platforms. It allows a user to send and receive “kudos”, points that are given for recognition and feedback, and as a result they accumulate on a virtual leaderboard. You can load ‘company values’ and areas of recent training – an awesome way of tracking behaviour you really want to promote as a manager! It’s an easy, quick way to boost staff morale and give them some motivation!

5. Barista Kit Pro

Are you making a million coffees a day? What tools do you have in place to ensure the quality of all those coffees going out to customers? Timers can often be awkward. Designed for both baristas and cafe owners, it provides statistical feedback on quality, productivity and efficiency for up to three group heads. It stores all data by day and by 30 minute increments – then presents it to you in graphical form!The time mechanics have been designed for those baristas under time pressure, helping them to achieve consistent extractions of espresso. The ‘Purge’ function even advises when to clean. Now, how handy is that.

goRoster

goRoster is a web-based rostering solutions provider. The service caters for the hospitality, security, healthcare and stadia industries. goRoster provides a deceptively simple user-interface which rests upon a sophisticated software engine. The end result is a seamless, easy-to-use scheduling system which creates significant savings in both time and money.