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19-Mar-2019 PracticePlus

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Tips and Tricks on How to Gain Customer Satisfaction


When it comes to businesses and the publicity they involve, losing one customer can cause a chain reaction that makes you lose several other customers; existing and potential.

19-Mar-2019 PracticePlus

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Why is SEO crucial to surviving online?

The concept of search engine optimisation (SEO) is literally everywhere. It is so important now, and every webmaster needs its knowledge, so content marketing is as effective as it is supposed to be.

17-Mar-2019 PracticePlus

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Benefits of Advertising on Instagram

Benefits have evolved. Once upon a time, “word-of-mouth” adverts was what worked, later on, if you couldn’t get your business to be on the television or radio, you were not dreaming big enough.

17-Mar-2019 PracticePlus

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What Is All The Hype About SSL Certificates?

Ever heard about SSL Certificates?

You probably have.

11-Mar-2019 entrepreneur

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5 Qualities of Successful Entrepreneurs

So you didn’t follow the Elon Musk path of creating a computer game at age 12 or cold-calling a corporate banking maven to snag a paying internship? You can still become a compelling, talked-about entrepreneur if you follow a few best practices.

11-Mar-2019 copyblogger

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7 steps to becoming a better thinker

When was the last time you stopped to think?
I mean really stopped.

To think.

11-Mar-2019 readwrite

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8 Major Legal Risks Faced By Startups

One of the biggest mistakes made by new business owners is not to engage startup legal services to handle possible issues for their new venture.

11-Mar-2019 Xero

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Cash versus accrual accounting explained

The difference between cash basis and accrual basis accounting comes down to timing. When do you record revenue or expenses?

11-Mar-2019 readwrite

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Is a tech-based social credit score a good idea?

China is currently developing a kind of social credit system, not dissimilar to a financial credit system, designed to reward people for doing good deeds and demonstrating honesty and integrity while punishing people for committing untrustworthy acts.

11-Mar-2019 copyblogger

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The Irreplaceable Power of Paper

For hundreds of years, paper was the gold standard of written communication.
Anything you needed to record or remember, from love letters to receipts, was printed on paper.

11-Mar-2019 Xero

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What is accounts receivable and where can it go wrong?

Accounts receivable is the money you’re owed by customers. Once you send an invoice (or bill), it becomes part of your accounts receivable – until it’s paid.

14-Feb-2019

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CHILDCARE COSTS: Art, Sport and Educational Camps

If incurring child care costs with a recreational or educational component, consideration may be given to claiming these amounts as a child care expense, up to the maximum allowed amount. That is, an annual amount of $8,000/child under 7, $5,000/child aged 7 to 16 and $11,000 for a disabled child.

14-Feb-2019

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TAX TICKLERS some quick points to consider…

The annual TFSA contribution limit for 2019 will be increased to $6,000 (from $5,500) due to indexation...

12-Feb-2019

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ACCELERATED DEPRECIATION: Federal Fall Economic Update Changes

Review whether capital purchases should be accelerated, and whether the accelerated deduction should be claimed given your particular situation

12-Feb-2019

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HACKED CUSTOMER DATA: Federal Reporting Requirements

Be prepared by reviewing protocol and obligations in respect of client information hacks and losses. Quick response can assist in rectifying the integrity of the data and the relationship with the client.

12-Feb-2019

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TRAVEL EXPENSES: Home to Work Site

Although it may be possible deduct travel amounts against employment income, such amounts are often challenged by CRA.

04-Feb-2019

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CANADA PENSION PLAN (CPP) CHANGES: Costs and Benefits are Increasing

Employers should budget for higher CPP costs on continual increases over the coming seven years.

04-Feb-2019

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FEDERAL CARBON TAX: Costs and Rebates

The direct proceeds from the federal carbon tax will be returned to the territory or province of origin.

23-Jan-2019

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3 Ecommerce Trends You Must Prepare for in 2019

The ecommerce explosion continues, but there's also an element of evolution. To take your ecommerce presence to the next level, take advantage of these emerging trends.

23-Jan-2019 Practiceplus

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Facebook Chatbot Marketing - Yay or Nay?

Times have changed. While more users always have their heads bent, busy with their phones; it does not imply that users are busy checking their news feed on Facebook. Instant messaging is the order of the day. Almost every social media app has a corresponding messenger application/option. So does Facebook.

23-Jan-2019 Practiceplus

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Video Ads On Facebook, Do They Work?

Video Ads are more than mere trends on Facebook and far more than a feature that is sure to come and go. If you’ve been active on Facebook, the tendency is to have seen video ads on the site for different brands/companies.

20-Jan-2019 PracticePlus

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Tips on How to Run a Successful Business In 2019

2019 is here! It’s a new year; not just for individuals, but for businesses and corporations alike. This is what makes the beginning of the year a great time to work something new in your business; a time to set goals.

20-Jan-2019 PracticePlus

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Your Website Needs a Spring Clean Too

Not everyone loves spring; however, the idea of a spring clean is well-embraced. It allows a house look new and clean. It also prevents the individual and entire family from suffering several diseases that come with having a dirty home.

If your home (which is only accessible to the few people you know) gets a spring clean so easily, your website (which is accessible to thousands of people) deserves a spring clean too

16-Jan-2019

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10 Remote Work Trends That Will Dominate 2019

Remote work is no longer a privilege. It’s become the standard operating mode for at least 50% of the U.S. population. Virtual retreats are no longer attributed solely to progressive startups. Traditional employers are finally on-board and ready to propose a flexible work arrangement higher up the pipeline.

16-Jan-2019 Xero

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Introducing bills to mobile

One of the great things about you as Xero users is how openly you reach out with feedback and requests for new features. We take the time to read and understand all feedback we receive. What really stood out to us this time (with around 200 requests coming through last year) was the overwhelming need for bills support in the Xero mobile app.

14-Jan-2019

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12 Easy Things Small Business Owners Can Do to Start the New Year Off Right

We’ve just rung in 2019. What can you do to get this new year off to a good start? Here are a dozen ideas. You may not need to implement all of them, so choose the ones that will help you the most—and get going!

14-Jan-2019

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4 Ways Social Listening Can Inform Your Marketing Strategy

Have you harnessed social listening?
As I peruse trends for 2019, I see a lot about listening on social. And I have to chuckle … how is this trendy or new?!
In any case, if part of your marketing strategy involves social media it should also involve social listening.
Here are four easy ways using listening on social media can inform your marketing strategy.

14-Jan-2019 Xero

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Game of Phones: 5 great apps for entrepreneurs

We check our phones about 85 times a day. Chances are, you’re reading this on one right now – or it won’t be long till you check it again. A staggering 70% of internet traffic now comes from mobile devices.

14-Jan-2019

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Understanding and Preventing Construction Injuries

Falls from height (FFH) are the leading causes of serious and fatal injuries for construction workers. Almost all of these injuries and fatalities were preventable. There are many different factors that increase the risk of FFH injuries. Getting a understanding of these issues is key to preventing FFH injuries. As a result of identifying the types of hazards and learning how to safely address these hazards on your current jobs will allow you to get lower rates on General Liability Insurance and Workers Compensation Insurance.

17-Dec-2018 PracticePlus

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Increasing benefits of Cloud Computing

In this era where a lot of activities are digital, no individual or organization wants their information lost. People also want to have access to their information; especially at the point of their needs. Therefore, one thing of increasing importance is the issue of accessible data storage.

16-Dec-2018

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7 steps to brilliant job and staff scheduling

Effective job scheduling is one of the most important but least understood disciplines of business management.

16-Dec-2018 Workflow Max

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Security is everyone's responsibility

For most of us the internet is an intrinsic part of our lives. We rely on it to get us where we are going, connect us to friends and family and answer all of our questions, no matter how banal. It has also quickly become an integral part of most businesses, enabling them to complete business transactions in mere minutes as well as connect to their customers and a global network.

16-Dec-2018 Neto

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Why you should take UX seriously

UX (User Experience) is at the heart of every good design. It’s the difference between your customers groaning in wretched frustration, or grinning with enjoyment; with them shaking a defeated fist at your site and hastily clicking away from it, or completing a satisfying purchase and wanting to return for more.

12-Dec-2018 PracticePlus

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Christmas tax write-offs: tax on gifts

It’s the time of the year when the streets look very beautiful as snowflakes fall on them. Parties are being planned, holiday reservations are being made, families are gathering together, and everyone is preparing for loads of fun.

10-Dec-2018 Xero

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Five important business negotiation strategies

Business negotiation is a world of contradictions. You’ve got to be firm but flexible open and sharing, but a little cagey. There’s a lot to get your head around. But your state of mind might be the most important thing. Aim for a mutually beneficial outcome, and you’ll find the whole exercise more comfortable. Follow these five tips to prepare for your next negotiation.

10-Dec-2018 Xero

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How to make price quotes work for you

When a customer asks you for a quote, they're giving you a golden opportunity. With the right response, you can close the deal quickly and win new business. Here's how to make the most of price quotes.

10-Dec-2018 Xero

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Make a mobile office work for your business

Offices used to be essential for most businesses. But mobile technology and new working practices mean that many small businesses don't need any office space. Here's what you need to know about having a mobile office.

10-Dec-2018

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Why thinking negatively isn't always a bad thing

Contrary to what you've always been told, thinking negatively can very much be a good thing.

18-Nov-2018 Schaefer Marketing Solutions

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Influencer Marketing For Small Businesses And Startups

Some benefits of social media and content marketing are normally inaccessible for small businesses and startups because:

18-Nov-2018 Xero

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Make Small Business Accounting Fun

Owning a small business is exciting. You get to do what you love, day in, day out. But traditionally, small business accounting isn’t exciting. So how can we change this stereotype and make accounting fun and easy?

15-Nov-2018 business.gov.au

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$20,000 instant asset write-off extended

The $20,000 instant asset write-off threshold has been extended to 30 June 2019. This means you can continue to claim the cost of new or second-hand assets that are less than the threshold of $20,000.

15-Nov-2018 readwrite

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4 Email Personalization Tactics That Are Sure to Get Clicks

Email is a notoriously fickle channel. Something as simple as tweaking the subject line can be the difference between an 8 percent or an 80 percent open rate.

15-Nov-2018 WorkflowMax

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Are you being data smart with your smartphone?

A few weeks ago, the new shiny iPhone XS entered the market. For all the Apple lovers out there, this might mean being the first to wrap your hands around the irresistibly smooth all-glass design, or finally upgrading your old glitchy iPhone 6 to the new model.

If this is you, I’m guessing you’re focused on the opportunity to start afresh, buy a new case, clear all those apps cluttering your current device, and start playing with its new features. Right?

15-Nov-2018 Xero

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Construction accounting basics

Construction is unlike any other business. Building projects can last for months or even years – and you might be both an employer and a contractor. So how do you learn the basics of construction accounting?

15-Nov-2018 business.gov.au

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GST and BAS tips for running a successful business

Successful businesses spend that little bit of extra time on record keeping and getting their tax right, including preparing and lodging business activity statements (BAS). Once set up and organised, you’ll save time in the long run.

15-Nov-2018 Socially Sorted

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How Customers Engage With Social Media Video: 8 Things You Need To Know

Want to peek into the mind of your ideal customer and find out how they engage with social media video? How they are interacting with brands via video? How are they purchasing?

Take a seat, because in this post we break down exactly how customers are watching social media video and more importantly, how they are purchasing from video.

And it’s all based on data and research, so you can start using this intel now, to get results in your business.

15-Nov-2018 Entrepreneurs' Organization

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It's About Time

We equate being busy as being virtuous. When we’re maxed out, it feels safe. It must be productive. (Or is it?) It’s a badge of courage, honor or something …

15-Nov-2018 Xero

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Understanding Cloud Computing

Cloud computing got you perplexed? You’re not alone. Most of us talk about ‘the cloud’ without even realising what it really means. We’re clearing the air on cloud computing and how it can benefit your small business.

22-Oct-2018

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TAX TICKLERS… some quick points to consider…

U.S. Supreme Court decision found that a business with no physical presence in a state may still be required to collect and remit state sales taxes.

19-Oct-2018

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ACTIVE BUSINESS VS. PROPERTY INCOME: Music Royalties

A private corporation’s income from a specified investment business (SIB) is not eligible for the active business tax rates (varying from 10% to 31%, depending on a number of factors

19-Oct-2018

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DIRECTOR’S LIABILITY: Helping Out Family

Be cautious when acting as a director or taking responsibility for loans when not directly involved in a corporation’s activities. Failing to take certain actions may result in personal liability for certain corporate tax debts.

19-Oct-2018

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RETAINING EMPLOYMENT INSURANCE (EI) BENEFITS: Starting Part-Time Work

A person who earns income while receiving EI benefits can keep $0.50 of their EI benefits for every dollar earned, up to 90% of their previous weekly earnings.

19-Oct-2018

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TAX ON SPLIT INCOME (TOSI): Can I Take a Salary Instead of a Dividend?

The facts of each situation must be considered to determine whether an exception from TOSI is available, and whether remuneration in the form of dividend, salary or both is most appropriate.

18-Oct-2018

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Accurate Inventory Forecasting, No Crystal Ball Needed

Anticipating future demand is a tough job, wrought with ways you might go wrong. Proper demand forecasting and inventory control can save a company from buying too much or too little of something, which of course avoids expensive overstock scenarios or stockouts.

18-Oct-2018

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Aussie businesses get over $3.5m to launch their innovative idea into global markets

Offers for grants worth over $3.5 million will support 7 businesses to help launch their innovative products, processes and services into domestic and international markets.

The funding has been provided from the Accelerating Commercialisation element of the Entrepreneurs’ Programme.

18-Oct-2018 Vend

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Crafting Your Mobile Strategy: How Retailers Can Go Mobile and Increase Sales

We no longer need studies to tell us: Smartphones are almost everywhere. Most of the customers coming through your doors have a mobile device with them. And these devices aren’t always shoved in pockets or bags — shoppers are using them while they’re in store too.

18-Oct-2018

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Creating a business without debtors

There’s literally hundreds of blog posts giving you the 7-10 steps to reduce debtors and improve cashflow. Yet the debtors problem still exists to some extent in the majority of small and medium size enterprises (SMEs) globally.

18-Oct-2018

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Customer-centric banking innovation in Asia

Over 100 accounting/bookkeeping, marketplace and banking partners across Asia joined us in Brisbane this year to attend Xerocon, the most innovative conference for cloud leaders in Asia, Australia and New Zealand.

18-Oct-2018

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Debt Collection: The Whys & When

Too often businesses leave collecting debts at the bottom of the pile. Why? Often there is anxiety and worry around the process, or lack of trust in collection agencies. Sometimes lack of time and understanding of the process.

18-Oct-2018

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If You Don’t Got the Time, You Don’t Got the Money

Clichés. Can’t live with them, can’t live without them. (See what just happened there—it’s that bad).

The most widespread, just-waiting-to-pop-out-at-you, cliché is a very short one, measuring just three words—time is money.

18-Oct-2018

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Make your business's homepage stand out!

The homepage is the most important page of your business’s website. It is the virtual shop front to your business, providing your customers a first impression of what you have to offer. You only have seconds to grab your customer’s attention so it is key to make sure that they can find what they’re looking for quickly and easily.

18-Oct-2018

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Tips for managing seasonal workers

During the Christmas holiday season, businesses of many types employ seasonal or casual workers to meet extra demands. Often these workers are hard-working young people who have travelled from overseas, bringing with them their own language and culture. This international melting-pot makes for a fun and productive work environment, although it can also present challenges.

18-Oct-2018

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CONTRACTOR VS. EMPLOYEE: Agreement on Contractor Status Is Not Enough

Consider reviewing terms of worker engagement with a professional. Agreement on Contractor Status Is Not Enough.

18-Oct-2018

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DIVORCE SETTLEMENT: Family Business

Whenever a settlement is being negotiated, ensure there is mutual understanding on the tax treatment to prevent potential nullification.

16-Oct-2018

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BUSINESS FAILURE: Personal Liability for Corporate Tax Debt

There are special laws which hold a director personally liable for certain amounts that their corporation fails to deduct, withhold, remit, or pay. Most commonly, these amounts include federal sales tax (GST/HST) and payroll withholdings (income tax, EI and CPP). It does not generally include normal corporate income tax liabilities.

09-Oct-2018

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COMMISSION PAID TO A CORPORATION: Any Issues?

CRA noted that “if insurance agents, realtors, mutual fund salespersons, or other professionals are legally… precluded from assigning their commissions to a corporation, then the commission income must be reported by the individuals, and cannot be reported through a corporation, regardless of the documentation provided”.

03-Oct-2018

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Tax deductions for small business owners

Tax time is fast approaching—it’s important to do your homework and know exactly what tax deductions you can claim.

02-Oct-2018

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INCOME SPRINKLING: Where Are We Now?

Individuals that receive certain types of income derived from a “related business” will be subject to Tax on Split Income (TOSI) unless an exclusion applies. TOSI is subject to the highest personal tax rate with no benefit of personal credits.

25-Sep-2018

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INPUT TAX CREDITS: Checking Up On Suppliers

Do I have to check up on a supplier when paying them GST/HST? Yes.
Implement a system for checking GST/HST numbers, especially for major purchases, in CRA’s GST/HST registry...

18-Sep-2018

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LOANS TO A RELATIVE’S BUSINESS: What Happens When It Goes Bad?

If the loan was made to earn income and other conditions are met, you may be able to write-off half against your regular income as an allowable business investment loss (ABIL). A recent tax court case shed some light on defining whether the loan was made to earn income...

11-Sep-2018

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MARIJUANA: A Growing Industry

The legislation to legalize marijuana for non-medical purposes works its way through parliament (Bill C-45 entered the Senate phase on November 27, 2017). Producers, vendors, regulators, enforcement, and potential customers are seriously considering the implications.

04-Sep-2018

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TAX TICKLERS… some quick points to consider…

Of the approximately 28 million personal tax returns filed for the 2016 year, 58% got refunds. 68% received them by direct deposit. The average refund was $1,735.

24-Aug-2018

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EMPLOYER-SPONSORED SOCIAL EVENTS: After the Party

On taxable benefits arising from employer-sponsored, if the cost exceeds $150/person, the entire amount, including the additional cost, is a taxable benefit to the employee.

24-Aug-2018

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SUBSIDIZED MEALS: Are They a Taxable Benefit?

CRA stated that they do not consider meals subsidized by the employer to be a taxable benefit provided the employee pays a reasonable charge.

23-Aug-2018

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DIRECTORS: Can They Be Liable for Corporate Income Taxes?

If you are a director and legal representative of a corporation, ensure that you are properly protected if distributing assets.

23-Aug-2018

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INTEREST ON DELINQUENT ACCOUNTS: Proper Disclosure on Legal Documents

If stating interest rates in legal contracts, ensure to also state them in per annum terms

23-Aug-2018

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PERSONAL USE OF BUSINESS AIRCRAFT: How Big of a Taxable Benefit Is It?

If employees are using a business aircraft for personal use, attention should be paid to whether employment benefits are being properly calculated and reported.

23-Aug-2018

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TAX TICKLERS… some quick points to consider…

CRA may request taxpayer information from third-parties...

22-Aug-2018

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DONATION RECEIPTS: How Complete Is Complete?

Effective March 31, 2019, charities and qualified donees must include the new website address of CRA, www.canada.ca/charities-giving on all donation receipts.

22-Aug-2018

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INTEREST DEDUCTIBILITY: Returns of Capital

One may need to track any return of capital which is not reinvested to determine interest deductibility.

21-Aug-2018

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INPUT TAX CREDITS: Making Timely Claims

Failure to make the claim on a return filed within four years of the end of the appropriate period is fatal to the claim.

01-Jun-2018

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CRA MOBILE PHONE APPS: Tools for Individuals and Businesses

CRA provides a number of mobile phone apps that taxpayers (individuals, corporations, etc.) can use to assist with their tax obligations...

31-May-2018

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CONSTRUCTION ACTIVITIES: Reporting Obligations for Subcontractors

T5018 should be filed for any subcontractor payment or credit made relating to goods or services received in the course of construction activities...

31-May-2018

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REASONABLE AUTOMOBILE ALLOWANCES: GST/HST Claim

A travel allowance paid to an employee for the use of their personal vehicle for business purposes will be non-taxable if it is reasonable...

31-May-2018

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U.S. CITIZENS: Risks of Tax Non-Compliance

U.S. State Department was able to deny or revoke passports to U.S. citizens having a “seriously delinquent tax debt”...

29-May-2018

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CORPORATE PASSIVE INVESTMENT INCOME: Proposed Changes

Two significant changes are proposed. First, a limit to the small business deduction for CCPCs generating significant income from passive assets, and second, a new regime to stream the recovery of refundable tax to the payment of specific types of dividends

28-May-2018

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DIGITAL CURRENCY: Basics And Tax Implications

Gains or losses from selling or buying DCs must be reported on one’s tax return... DC received in exchange for goods or services must be included in the seller’s income for tax purposes. GST/HST would also apply on the fair market value (FMV) of goods or services

28-May-2018

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FAMILY MEMBERS: Can I Pay Them a Salary?

CRA states that T4s are required for all employees, including family members, and subject to payroll deductions, as appropriate.

28-May-2018

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TAX TICKLERS… some quick points to consider…

CRA require PayPal to disclose sales records of Business Account Holders...

25-Oct-2017

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WEB TIPS FEDERAL COURT OF APPEAL DATABASE

Determining the status of an appeal can be difficult.

25-Oct-2017

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BUSINESS/PROPERTY INCOME MARIHUANA – INDIRECT VERIFICATION OF INCOME

A specialized indirect verification of income (IVI), a “yield analysis”, was completed to determine the unreported income. The primary variables included the number of plants in the crop, the expected yieldof dried marihuana from each plant, the frequency of harvest, and the price at which marihuana is sold. In this case, the taxpayer did not dispute the variables of the analysis, but rather argued that nothing was produced in the first few years, and that there was no profit in the third due to the seizure of crops and the claim that what was produced was for personal use.

25-Oct-2017

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CANADIAN CULTURAL PROPERTY

A July 25, 2017 New York Times article (Canada Debates Whether Gift of Leibowitz Photos Is Also a Tax Dodge, by Sopan Deb and Colin Moynihan) discussed the acquisition of 2,070 photographs by American portrait photographer Annie Liebovitz and their donation to the Art Gallery of Nova Scotia.

25-Oct-2017

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CAPITAL GAINS/LOSSES ALLOWABLE BUSINESS INVESTMENT LOSS (ABIL) –LOAN TO DAUGHTER’S COMPANY

One of the conditions required to claim an ABIL is that the loan was advanced to earn income(Subparagraph 40(2)(g)(i)). The loan agreement stipulated that interest at 6% was to be charged, but payments would not commence until 2009, which, as it would turn out, was after the business eventually ceased. The Minister argued that no interest was charged, and therefore, there was no intent to earn income. This was partially based on accounting records of the daughter’s company which were inconsistent in their reflection of accruing the interest.

25-Oct-2017

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CORPORATE OWNED LIFE INSURANCE – MULTIPLE BENEFICIARIES

In a May 18, 2017 Technical Interpretation (2017-0690311C6, Danis, Sylvie), CRA considered the addition to the capital dividend account(CDA) where two corporations were the beneficiaries of a corporately-owned life insurance policy.

25-Oct-2017

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CORPORATE REORGANIZATION – RELATED PARTY EXEMPTION

2017 Advance Income Tax Ruling (2016-0675881R3), CRA ruled that the related party exemption (Paragraph 55(3)(a)) would apply to a proposed internal reorganization, such that Subsection 55(2) would not reclassify a deemed dividend into a capital gain.

25-Oct-2017

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DID YOU KNOW...BC – WILDFIRE RELIEF GRANTS

In an August 22, 2017 Release (2017JTT0137-001468) it was noted that $1,500 grants were being offered to help resume operations for those affected by BC wildfires. Eligible organizations include small businesses, First Nations, and non-profits located in certain areas. For further details on qualification, or to apply for a grant, visit redcross.ca. Applicants have until October 31, 2017 to apply.

25-Oct-2017

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EMPLOYMENT INCOME TAXABLE BENEFIT – TAX ADVISORY SERVICES

In an April 28, 2017 Technical Interpretation (2017-0699741I7, Waugh, Phyllis), CRA was asked whether a reimbursement for tax advisory services obtained as a result of an employer payroll error would be a taxable benefit. The errors in question arose from the Phoenix pay system used for public service employees (see VTN 422(10)).

25-Oct-2017

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ESTATE PLANNING TFSA – EXEMPT CONTRIBUTION

In a June 6, 2017 French Technical Interpretation (2015-0617331E5, Roy, Louise), CRA considered whether the transfer of a deceased’s TFSA to their spouse could constitute an exempt contribution. To the extent the payment is made in accordance to the will, CRA opined that the payment is made as a result of the individual’s death.

25-Oct-2017

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GST/HST INPUT TAX CREDITS (ITCs) – DUE DILIGENCE

In a January 29, 2016 Tax Court of Canada case (SNF S.E.C. vs. H.M.Q., 2013-1207(GST)G), CRA had denied over $500,000 of ITCs, and assessed penalties and interest, in respect of GST and QST paid to welve suppliers. Unknown to the taxpayer, the suppliers did not remit the tax.
The taxpayer, a scrap metal dealer, obtained evidence of prospective suppliers’ GST and QST registration prior to accepting them as suppliers.